Please use the appropriate ICT ASK form for your enquiry:

  • Job failures, submission scripts, application errors, or general HPC software issues
    ICT Ask Form -
  • Requests for software installation on HPC systems
    ICT Ask Form -
    When submitting a software installation request, please provide details of the required application and its intended use. Please note that software should be actively maintained and supported by its developers. Applications that are no longer maintained, have reached end-of-life, or are otherwise incompatible with the HPC platform may not be suitable for installation or ongoing support.
  • Research Software Engineering (RSE) consultations and enquiries
    ICT ASK Form –
  • General Research Computing Services (RCS) questions or requests
    ICT ASK Form –
    Use this option for enquiries that do not fall into any of the above categories but still relate to facilities and services provided by the RCS.

 

If you are unsure whether your query should be directed to Research Computing Services, please submit a general request via . Your enquiry will be reviewed and routed to the appropriate team if required.